E9 error. E9 error Hisense 3years. Since early summer. It

From JustAnswer Customer from San Antonio TX: e9 error Pearl Wilson: Assistant: Who makes your appliance? Pearl Wilson: Assistant: How old is it? JustAnswer Customer from San Antonio TX: e9 error Hisense 3years Pearl Wilson: Assistant: How long has this been going on with your Hisense appliance? Pearl Wilson: Assistant: What have you tried so far? JustAnswer Customer from San Antonio TX: since early summer Pearl Wilson: Assistant: Is there anything else the Appliance Expert should know before I connect you? Pearl Wilson: Assistant: Rest assured that theyll be able to help you. JustAnswer Customer from San Antonio TX: it worked fine last summer e9 code showed up wont run CarlW917: : Hello my name is I would like to help you if I may. CarlW917: : Regarding the phone call offer that the site will send you. CarlW917: : Please disregard for the moment. CarlW917: : Down the line if it is needed we will do that. CarlW917: : To begin with is this a portable AC dehumidifier unit? CarlW917: : Please respond when you have a moment. CarlW917: : You can do a hard reset of the system if you havent already. CarlW917: : I can walk you through it real fast. CarlW917: : If that doesnt fix it we can go more in-depth. JustAnswer Customer from San Antonio TX: email prefered JustAnswer Customer from San Antonio TX: how do I do a hard reset CarlW917: : The messages have to come through either the site or over the phone to keep a record of it. CarlW917: : I received your response around 8pm last night. CarlW917: : Are you in a different time zone than me? CarlW917: : If so I will know how to proceed in our communication. CarlW917: : As a hard reset was not part of the product manual I called the company to ask about it. CarlW917: : To preform a hard reset 1st unplug the unit. CarlW917: : 2nd hold the power button down for 1 minute while it is unplugged. CarlW917: : 3rd plug the unit back in and restore the settings you had before the reset. CarlW917: : Please let me know if this works. CarlW917: : If not we can try to go deeper. CarlW917: : Thank you! Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.comythi,

#